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Donor Survey

Which Donation Center did you visit:


How did you feel about the donation center:


Appearance and cleanliness:


Convenience of center's location:


Hours of operation:


Layout of center:


Quality of the information signs:


Quality of the directional signs:



How did you feel about the service you received in the donation center:


I was greeted by the donation attendant:


The donation attendant was helpful during the donation process:


My donations were handled with care:


The donation attendant was friendly:


A receipt was offered for my donation:


I was thanked by the donation attendant when I left the donation center:


Goodwill's mission, to help people with disabilities or other barriers find jobs and improve their lives, was advertised at the center:



Based on your donation experience:


Would you donate at this Goodwill donation center again:


In general, would you donate to Goodwill again:


Would you refer someone else to donate to Goodwill:


Would you consider shopping at Goodwill:



Have you ever shopped at a Goodwill Retail Store:


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Do you donate household goods to other organizations:


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If yes, which organization and why?



How often do you donate at Goodwill:


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How far do you travel to donate to Goodwill:


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When you donate to Goodwill...


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Which of the following is most important when deciding to donate to Goodwill:


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Overall how would you rate your donation experience at Goodwill:


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Please tell us how you found out about this donation center:


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Additional Comments