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Retail Stores
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Adult Day Services
Goodwill Housing
VITA
Workforce Development Center
About
History
Annual Reports
Message From The President
Shoppers Survey
Which store location did you visit:
(Required)
Which store location did you visit:
Lawton Donation Center
Wichita Falls Donation Center
Lawton I Lee Blvd Store
Lawton II 52st Store
Altus Store
Duncan Store
Vernon Store
Wichita Falls Store
Chickasha Store
How did you feel about your store:
Appearance and cleanliness:
(Required)
Appearance and cleanliness:
Very Satisfied
Satisfied
Uncertain
Dissatisfied
Very Dissatisfied
Convenience of center's location:
(Required)
Convenience of center's location:
Very Satisfied
Satisfied
Uncertain
Dissatisfied
Very Dissatisfied
Hours of operation:
(Required)
Hours of operation:
Very Satisfied
Satisfied
Uncertain
Dissatisfied
Very Dissatisfied
Layout of center:
(Required)
Layout of center:
Very Satisfied
Satisfied
Uncertain
Dissatisfied
Very Dissatisfied
How did you feel about the service you received in the store:
Rate your overall checkout experience:
(Required)
Rate your overall checkout experience:
Very Satisfied
Satisfied
Uncertain
Dissatisfied
Very Dissatisfied
Were you greeted when you entered the store:
(Required)
Were you greeted when you entered the store:
Yes
No
Was Goodwill's message statement True
(Required)
Was Goodwill's message statement True
Yes
No
Were the store associates knowledgeable
(Required)
Were the store associates knowledgeable
Yes
No
Were our store associates friendly:
(Required)
Were our store associates friendly:
Yes
No
How did you feel about the merchandise in the store:
Quality of the merchandise:
(Required)
Quality of the merchandise:
Very Satisfied
Satisfied
Uncertain
Dissatisfied
Very Dissatisfied
Variety of the merchandise:
(Required)
Variety of the merchandise:
Very Satisfied
Satisfied
Uncertain
Dissatisfied
Very Dissatisfied
Display of the merchandise:
(Required)
Display of the merchandise:
Very Satisfied
Satisfied
Uncertain
Dissatisfied
Very Dissatisfied
Visibility of the price tags:
(Required)
Visibility of the price tags:
Very Satisfied
Satisfied
Uncertain
Dissatisfied
Very Dissatisfied
Which of the choices below are important to you when deciding to shop at Goodwill:
Choose top 3
Quality of Merchandise
Variety of Merchandise
Display of Merchandise
Visibility of Merchandise
How often do you shop at Goodwill:
(Required)
How often do you shop at Goodwill:
Once a month
3 to 5 times per year
Twice a year
Once a year
Once every 2 to 3 years
My first time donating to Goodwill
How far do you travel to shop at a Goodwill store:
(Required)
How far do you travel to shop at a Goodwill store:
Less than 10 minutes
Between 10 to 20 minutes
Between 20 and 30 minutes
More than 30 minutes
What feature could Goodwill add to retail stores:
Please tell us about your shopping experience:
Rate your most recent shopping experience
(Required)
Rate your most recent shopping experience
Very Satisfied
Satisfied
Uncertain
Dissatisfied
Very Dissatisfied
Rate Goodwill over other stores
(Required)
Rate Goodwill over other stores
Much better
Better
Uncertain
Worse
Much worse
Would you recommend shopping at Goodwill to a friend:
(Required)
Would you recommend shopping at Goodwill to a friend:
Yes
No
Would you shop at Goodwill again:
(Required)
Would you shop at Goodwill again:
Yes
No
Special Trip or routine shopping at Goodwill
Special Trip or routine shopping at Goodwill
Special Trip
Part of my routine
Select the importance when shopping at Goodwill
Select the importance when shopping at Goodwill
Quality
Selection
Value
Support for Goodwill's mission
Store atmosphere and cleanliness
Ease of finding merchandise
How did you find out about this store:
(Required)
How did you find out about this store:
Television
Radio
Newspaper
Website
Direct mail
Billboards
Word of mouth
Driving by
Email
Additional Comments
Additional Comments
Email